"How do we design this so users trust us?" was the question we kept asking ourselves in terms of visual design. The two main barriers we were trying to solve for were trust, and using this app over text messaging.
Vidro Media established the visual style scape based on Helpkin's initial branding, and from there I worked on a new font choice, the final color palette and a few of the main icons. I then created two of the more complicated experiences; the main 'Requests' and 'Offers' screens as well as the availability calendar.
The design and development team (TopFlightApps) were integrated early on, and the iterative process included them the entire time. Once the design system was initially established, it was then handed off to TopFlightApps for remaining screens, followed by development.